Because all application processing occurs on the server, users' print jobs are also created on the server.However, users' printers are usually located near and configured at their client devices.
On top of that, Windows Server 2003 uses the same printing subsystem that was designed way back in the Windows NT days.Although this document is specific to Microsoft Word, most of the troubleshooting procedures also apply to Microsoft Power Point and Microsoft Excel.For more information about Acrobat PDFMaker, see the Acrobat Help.Apparently, Outlook and Excel need to look at the default printer properties first, but Word does not. They user can print to either printer using MS Word, but they receive the error when trying to print from Excel and Outlook. Please refer to How to Disable Autorestored and Autoretained Printers and report back with an update.Please refer to the following Microsoft KB instead: A user who is logged on to a Windows Server 2003-based Terminal Server cannot configure a printer as the default printer The recommends two options:1) Delete the user profile; a new one is created at next logon2) Crete a logon script to fix the problem You could probably fix it more quickly if you export the key from a working user's profile hive or from the Default User hive and then import the key into the problem user hive from within the ICA desktop session. Fred I have a user who is using a published desktop and is able to print from MS Word and Wordpad. Last night in an attempt to work around this, I installed a new printer hoping they would be able to print to the new printer. Now looking into profile differences as the possible cause...? Some print drivers need to create files within the system32\spool\drivers\w32x86 directory. Regards, Fred John, I just had a conversation with someone in our Printing group and he seems to think that the problem is related to Default Printer not being set.